Terms & Conditions
Effective Date: May 16, 2025
Welcome to StoryCrystals.com (“Site”, “we”, “our”, or “us”). By purchasing digital currency (“Crystals”) from this Site, you agree to the following terms:
1. Description of Service
StoryCrystals.com is a digital storefront where users can purchase Crystals, a virtual currency used exclusively on participating partner websites (“Networked Sites”) listed at storycrystals.com/network.
2. User Accounts
To use our services, you must be at least 18 years old and capable of entering into legally binding agreements. You are responsible for maintaining the confidentiality of your account credentials.
3. Digital Currency Usage
Crystals have no real-world monetary value and are non-refundable once redeemed. They may only be used within the Networked Sites. We are not responsible for how other sites apply or interpret the value of Crystals.
4. Payment Processing
All purchases are processed securely via third-party payment gateways. We do not store full credit card information. You agree that all information provided is accurate and that you are authorized to use the provided payment method.
5. Termination
We reserve the right to suspend or terminate accounts that violate our policies or abuse the system.
6. Modifications
We may update these Terms at any time. Continued use of the Site after changes constitutes your acceptance of the revised Terms.
7. Contact
Questions? Reach us at admin@storycrystals.com or via our contact form.
Privacy Policy
Effective Date: May 16, 2025
We respect your privacy. This policy explains how your data is collected and used by StoryCrystals.com.
1. What We Collect
- Name and email address
- Payment and billing information (processed securely through a 3rd-party gateway)
- IP address and browser data
- Purchase and interaction history
2. How We Use It
- To process transactions
- To deliver purchased Crystals
- To support customer service and internal analytics
- To communicate with you about your account or service changes
3. Cookies
We use cookies to maintain session information and improve user experience. You may disable cookies in your browser, though functionality may be limited.
4. Sharing of Information
We do not sell or rent your data. We only share with:
- Payment processors (for transactions)
- Networked Sites (to credit your account with Crystals)
5. Data Security
We implement industry-standard encryption and server security to protect your data.
6. Your Rights
You may request access, correction, or deletion of your data by contacting us at admin@storycrystals.com.
Returns & Refund Policy
Effective Date: May 16, 2025
Due to the nature of our product, we do not offer refunds for Crystals once they have been spent. However, if you not spent your currency, you may be eligible for a refund.
1. Digital Currency is Non-Refundable
All purchases of Crystals are final. By completing a purchase, you acknowledge that you are receiving a non-tangible digital item which is immediately usable on our partner platforms.
2. Payment Disputes
Chargebacks or fraudulent disputes will result in immediate account suspension across StoryCrystals.com and any connected Networked Sites.
3. Incorrect Fulfillment
If you did not receive your Crystals after successful payment, please contact admin@storycrystals.com within 72 hours. We’ll investigate and resolve the issue promptly.
4. Abuse of System
Users found to be exploiting the system or attempting to manipulate purchases will have their accounts permanently terminated without refund.